Mike Clayton – Dealing with Conflict at Work: Real World Strategies & Tools
**More information:
Get Mike Clayton – Dealing with Conflict at Work: Real World Strategies & Tools at Salaedu.com
Descriptipon:
- Recognize the signs of conflict early, so you have a chance to stop it
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Reduce the incidence of conflict, by listening well
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Understand how conflict escalates, so you can stay calm and stop the escalation
- De-escalate conflict, so you bring your relationship back to normal
- Resolve conflict, using a variety of strategies and tactics
- Develop your resistance to being drawn into conflict
- No pre-requisites. If you’re in the world of work, or soon to enter it, you’re ready for this course.
Conflict is an inevitable part of working life. And it’s not always bad.
But, often, it is. It can be stressful, harm productivity, spoil working relationships, and lead to damaging behaviors.
And, if you have any level of responsibility as a team leader, supervisor, or manager, fixing it may well be down to you.
So you need the tools to deal with conflict at work.
And this course will give you them.
More than that, you’ll learn how and why conflict arises, and how to minimize it before it takes hold.
Here are the main topics you’ll cover:
- The sources of conflict
- How to listen
- The effect of personalities on conflict
- The ways people resist imposed ideas
- The signs and stages of conflict escalation
- The steps for de-escalating conflict
- Strategies for resolving conflict
- Five ways to handle conflict
- How to recover a broken (workplace) relationship
Ongoing Project: Your Conflict Log
During the course, your project will be to keep and share aspects of your Conflict Log. You will create a record of your observations, successes, and struggles. Other students and your tutor will support you, endorse your successes, and help you with your questions.
Prior Experience
The only prior experience you need is daily life. If you’ve been a hermit or in long-term peaceful coexistence with all your fellow human beings, you won’t need this course.
However, the people who may find this most valuable are those who experience conflict in the workplace, and especially those in supervisory or management roles.
Your Tutor
Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years’ experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small.
We have you covered
However, it’s not all been plain sailing. Three times in 25 years, Mike has had to use his own ‘Breakdown Routine’ to the breakdown of a professional relationship. Three times it worked. And managers and leaders he has coached have used it with equal success.
So, you see, we have you covered. This course will give you the tools to:
- Prevent conflict
- Reduce and reverse its escalation
- Handle full blown conflict
- and… recover from the effects of a conflict-induced relationship breakdown.
Your Unconditional, No-questions, 30-Day Guarantee
The best way to assess how valid this material is in you culture is to try it out. I am so confident that this course will change your life that I offer you an unconditional, no questions asked, full 30 day money-back-in-full guarantee. If you don’t think this will give you the tools to do more with your time, then just ask for your money back.
And What if you have questions?
I will be on hand to answer your questions if you get stuck, puzzled, or just want to know more. As a professional trainer, this is what I do, and I promise to respond within 24 hours of your question arriving with me from Udemy.
Enroll Now
Enroll for this course now, so you can start to regain control of your life straight away.
- Managers and supervisors at all levels
Self Help – Self Help online course
More information about Self Help:
Self-help or self-improvement is a self-guided improvement—economically, intellectually, or emotionally—often with a substantial psychological basis.
Many different self-help group programs exist, each with its own focus, techniques, associated beliefs, proponents and in some cases, leaders.
Concepts and terms originating in self-help culture and Twelve-Step culture, such as recovery, dysfunctional families, and codependency have become firmly integrated in mainstream language.
Self-help often utilizes publicly available information or support groups, on the Internet as well as in person, where people in similar situations join together.
From early examples in self-driven legal practice and home-spun advice, the connotations of the word have spread and often apply particularly to education, business,
psychology and psychotherapy, commonly distributed through the popular genre of self-help books.
According to the APA Dictionary of Psychology, potential benefits of self-help groups that professionals may not be able to provide include friendship,
emotional support, experiential knowledge, identity, meaningful roles, and a sense of belonging.
king –
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